Delivery Information

At Pewter Shop Online (RZ DESTINY SDN. BHD.), we take pride in handcrafting each pewter item and collectible with meticulous care. Due to the handmade nature of our products, each piece is unique, carrying its own distinct charm and character.

Shipping Availability:
We are based in Malaysia and offer nationwide shipping across the country.

Processing Time:
All orders are carefully packaged and shipped within 3–7 business days after payment confirmation. Please note that as each item is handmade, slight variations may occur, making every piece truly one-of-a-kind.

Delivery Time:

• Within Malaysia:

  • West Malaysia: 2–5 business days

  • East Malaysia: 4–7 business days

• International Shipping:

  • Asia: 7–14 business days

  • Europe & North America: 10–20 business days

  • Other regions: 14–30 business days (may vary depending on local customs clearance)

Shipping Fees:
Shipping fees are calculated at checkout based on your delivery address. International shipping costs vary depending on destination and package weight.

Taxes and Duties:
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the product price or shipping cost. Please check with your local customs office for more information.

Important Note:
Because all of our products are handcrafted pewter items, we do not accept returns or refunds based on differences in appearance. Each product is unique, and slight variations are a part of its charm.

For any questions regarding your order or delivery, please contact us at:

• Phone: 017-9380469
• Email: RZDESTINY@outlook.com
• Company Name: RZ DESTINY SDN. BHD.
• Registration Number: 202501034389 (1635799K)